Privacy Policy

Welcome to Countable. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services.

Information we collect

We may collect personally identifiable information such as your name, email address, and contact details when you sign up for our services or contact us. This data is stored according to our internal information security policy. The basis for storing this data is governed by applicable data protection laws in the jurisdiction where your entity is registered (e.g. GDPR).

Usage information

We may collect non-personal information about your use of our website and services, including IP addresses, browser information, and device details.

How we use your information

We may use your information for any of the following purposes: to provide and improve our services; to communicate with you about updates, promotions, and support; to analyze and enhance the user experience; to comply with legal requirements.

Cookies and Tracking Technologies

We may use cookies and similar technologies to collect data about your interactions with our website. You can manage cookie preferences through your browser settings.

Data Sharing and Disclosure

We may share your information with: service providers and partners who assist us in delivering our services; legal authorities when required by law or to protect our rights; third parties in the event of a merger, acquisition, or sale of assets. Where possible and legal, we will notify you of any these cases.

Data security

We implement security measures to protect your data, including strong encryption for data sent between you and the platform and data we store; the usage of ISO-27001 and SOC-compliant data centers and the application of best security practices throughout the company. However, no system is completely secure. You are responsible for the security of login credentials and other sensitive material that could grant access to any part of the platform. This includes but is not limited to SSO provider usernames/passwords, related two-factor authentication hardware like phones and FIDO keys, bank credentials and crypto wallets.

Your choices

You can access, update, or delete your personal information by contacting us. You may also opt out of receiving promotional emails.

Children's privacy

Our services are not intended for children under 16. We do not knowingly collect information from children.

Changes to this privacy policy

We may update this Privacy Policy to reflect changes in our practices. Please review it periodically.

Contact us

If you have questions or concerns about this Privacy Policy or your data, please contact us at privacy@countable.cloud.